Privacy policy

ֿMonkoffee

Last updated: January 2026

1. Introduction

This Privacy Policy explains how Monkoffee (“we”, “us”, or “the business”) collects, uses, stores, and shares personal information obtained from users of this website.

We are committed to protecting your privacy and handling your personal data in accordance with applicable privacy laws and accepted industry standards.

By using this website, you agree to the terms of this Privacy Policy.

2. Business Details

3. Information We Collect

a. Information you provide voluntarily

We may collect personal information when you:

  • Place an order on the website

  • Subscribe to our newsletter

  • Contact us via a contact form

  • Leave reviews or feedback

This information may include:

  • Full name

  • Email address

  • Phone number

  • Shipping address

  • Order and purchase details

Payment details are processed securely by third-party payment providers and are not stored by us.

b. Technical and usage information

When you browse the website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Cookies and similar technologies

4. How We Use the Information

We use the collected information for the following purposes:

  • Processing and fulfilling orders

  • Communicating with customers regarding orders or inquiries

  • Sending marketing emails or newsletters (only with consent)

  • Improving user experience and website functionality

  • Operating, maintaining, and securing the website

  • Complying with legal and regulatory obligations

5. Sharing Information with Third Parties

We do not sell, rent, or trade personal information.

However, we may share information with trusted third parties strictly for business operation purposes, including:

  • Shopify (e-commerce platform)

  • Payment service providers (e.g. Shopify Payments, PayPal)

  • Shipping and delivery companies

  • Website hosting, security, and maintenance providers

All such parties are required to keep the information confidential and use it only for the purpose for which it was shared.

6. Cookies

This website uses cookies to:

  • Ensure proper website functionality

  • Remember user preferences

  • Analyze website traffic and performance

You may manage or disable cookies through your browser settings or via the cookie consent management tool displayed on the website.

7. Marketing Communications

If you choose to subscribe to our mailing list, we may send you updates regarding:

  • Promotions and special offers

  • New products

  • Coffee-related content

You may unsubscribe at any time using the link provided in the email or by contacting us directly.

8. Data Security

We take reasonable and accepted measures to protect personal information, including:

  • Use of secure payment systems

  • Limiting access to personal data to authorized personnel only

  • Ongoing maintenance and security updates

However, no system can guarantee absolute security, and we cannot ensure complete protection against unauthorized access.

9. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction or updating of your information

  • Request deletion of your personal data, subject to legal requirements

Requests can be sent to:
📧 monkoffeeroasters@gmail.com

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time.
Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding privacy, please contact us at:
📧 monkoffeeroasters@gmail.com